Privacy & Data

t20baji Privacy Policy — How We Handle Your Personal Data

Your privacy matters to t20baji. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last updated: January 2025

Your Privacy, Simplified

Here's a plain-language summary of how t20baji approaches your personal data. Full details are in the policy sections below.

Data We Collect

t20baji collects only the information needed to operate your account — your name, mobile number, date of birth, and payment details. We don't collect anything we don't need.

How We Protect It

All data on t20baji is encrypted in transit and at rest. We use industry-standard SSL technology and restrict internal access to your personal information on a strict need-to-know basis.

Who We Share It With

t20baji does not sell your data. We share information only with payment processors, identity verification providers, and regulatory authorities — and only when necessary.

Your Rights

You have the right to access, correct, or delete your personal data held by t20baji. You can also request a copy of your data or ask us to stop processing it in certain circumstances.

Cookies

t20baji uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie settings through your browser at any time.

Contact & Requests

For any privacy-related request or question, contact the t20baji support team at [email protected]. We aim to respond to all data requests within 30 days.

Your data, your control. t20baji is committed to being transparent about how your personal information is used. This Privacy Policy applies to all users of the t20baji platform at t20baji.club.

1 Introduction

This Privacy Policy explains how t20baji collects, uses, stores, and protects the personal data of players who register and use the t20baji platform at t20baji.club. t20baji takes the privacy of its players seriously and is committed to handling personal data responsibly and transparently.

By registering on t20baji or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how t20baji handles your data, please do not use the platform and contact support to close your account.

This policy applies to all personal data collected through the t20baji website, mobile application, and any communications between you and the t20baji support team. It does not apply to third-party websites or services that may be linked from the platform.

2 Data We Collect

t20baji collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third parties where necessary for verification or payment processing.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, verification process
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad account number, transaction history Deposit and withdrawal transactions
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration Automatically via platform activity tracking
Communications Data Support chat transcripts, email correspondence Direct communication with t20baji support

t20baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

t20baji uses your personal data for the following purposes:

  • Account management — to create and maintain your t20baji account, verify your identity, and manage your login credentials.
  • Payment processing — to process deposits and withdrawals via bKash and Nagad, and to verify that payments are made to and from accounts in your own name.
  • Platform operation — to deliver the games, sports betting, and other services available on t20baji, and to personalise your experience where possible.
  • Customer support — to respond to your queries, resolve disputes, and provide assistance when you contact the t20baji support team.
  • Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
  • Responsible gaming — to monitor gaming patterns and identify players who may need support, and to apply responsible gaming tools where appropriate.
  • Legal compliance — to comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
  • Marketing communications — to send you information about promotions and offers on t20baji, where you have opted in to receive such communications. You can opt out at any time by contacting support.
  • Platform improvement — to analyse how players use t20baji and to improve the performance, design, and features of the platform over time.

t20baji will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a valid legal basis to do so.

4 Legal Basis for Processing

t20baji processes your personal data on the following legal grounds:

  • Contract performance — processing is necessary to fulfil the agreement between you and t20baji when you register and use the platform.
  • Legal obligation — t20baji is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
  • Legitimate interests — t20baji processes certain data to protect the platform from fraud, improve services, and ensure the security of all players.
  • Consent — where t20baji relies on your consent to process data, such as for marketing communications, you have the right to withdraw that consent at any time.

5 Data Sharing

t20baji does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data may be shared with the following categories of third parties only where necessary and under strict data protection obligations:

  • Payment processors — bKash, Nagad, and other payment service providers used to process your deposits and withdrawals.
  • Identity verification providers — third-party services used to verify your identity and age as required by our compliance obligations.
  • Fraud prevention services — providers that help t20baji detect and prevent fraudulent activity on the platform.
  • Regulatory and law enforcement authorities — t20baji may be required to disclose your data to government bodies, regulators, or law enforcement agencies where required by applicable law.
  • Technology and hosting providers — companies that provide the infrastructure and software that powers the t20baji platform, subject to strict confidentiality agreements.

All third parties with whom t20baji shares data are required to handle that data securely and in accordance with applicable data protection laws. t20baji does not permit third parties to use your data for their own purposes beyond the specific service they provide to t20baji.

6 Payment Data

When you make a deposit or withdrawal on t20baji, your payment details are processed securely via bKash or Nagad. t20baji does not store your full payment account credentials on its own servers. Payment transactions are encrypted using SSL technology and processed directly through the relevant payment provider's secure systems.

t20baji retains records of transaction amounts, dates, and references for accounting, fraud prevention, and regulatory compliance purposes. These records are kept for the period required by applicable law and are not used for any other purpose.

If you believe there has been an unauthorised transaction on your t20baji account, please contact the support team immediately at [email protected] so that the matter can be investigated promptly.

7 Cookies & Tracking

t20baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. The types of cookies used on t20baji include:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery.
  • Functional cookies — used to remember your preferences such as language settings and display options.
  • Analytics cookies — used to collect anonymised data about how players navigate and use the t20baji platform, helping us improve the user experience.
  • Security cookies — used to detect and prevent fraudulent activity and protect the integrity of your account.

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the t20baji platform and prevent you from accessing certain features. t20baji does not use third-party advertising cookies or share cookie data with advertisers.

8 Data Retention

t20baji retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our regulatory obligations. The general retention periods applied by t20baji are as follows:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for accounting and regulatory compliance purposes.
  • Support communications are retained for two years after the matter is resolved.
  • Technical and usage data collected via cookies and server logs is retained for up to 12 months.

After the applicable retention period has expired, t20baji will securely delete or anonymise your personal data so that it can no longer be linked to you. If you request deletion of your data before the end of the retention period, t20baji will delete what it is legally permitted to delete and explain any data that must be retained for compliance reasons.

9 Your Rights

As a t20baji player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the t20baji support team at [email protected].

Right to Access Request a copy of the personal data t20baji holds about you.
Right to Rectification Ask t20baji to correct any inaccurate or incomplete data.
Right to Erasure Request deletion of your data where there is no legal reason to retain it.
Right to Restriction Ask t20baji to limit how your data is processed in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests or for direct marketing.

t20baji will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case t20baji will notify you of the extension and the reason for it.

10 Data Security

t20baji takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the t20baji platform.
  • Encryption of sensitive data stored on t20baji servers, including payment references and identity documents.
  • Strict access controls that limit which t20baji staff can access personal data, based on their role and need.
  • Regular security audits and vulnerability assessments of the t20baji platform and infrastructure.
  • Secure data centres with physical access controls and 24/7 monitoring.

Despite these measures, no online platform can guarantee absolute security. If t20baji becomes aware of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant authorities as required by applicable law. You can help protect your account by using a strong, unique password and reporting any suspicious activity to the support team immediately.

11 Children's Privacy

The t20baji platform is strictly for adults aged 18 and over. t20baji does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on t20baji or provided personal data to the platform, please contact the support team immediately at [email protected].

Any account found to belong to a person under 18 will be closed immediately, all data will be deleted, and any deposits will be returned to the payment source. t20baji takes underage gambling extremely seriously and cooperates fully with any investigation into such cases.

12 Changes to This Policy

t20baji may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. When material changes are made, the updated policy will be published on this page with a revised effective date shown at the top.

For significant changes that affect how your data is used, t20baji may also notify you directly via your registered mobile number or email address. We encourage you to review this Privacy Policy periodically to stay informed about how t20baji protects your data. Continued use of the platform after any update constitutes acceptance of the revised policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how t20baji handles your personal information, please get in touch with the support team. We are available 24 hours a day, 7 days a week.

For questions specifically about your account data or to submit a data access or deletion request, please email [email protected] with the subject line "Privacy Request" and include your registered mobile number so we can locate your account securely.

Join t20baji — Safe, Secure, and Trusted

Now that you know how t20baji protects your data, you can play with confidence. Registration takes under two minutes — just your mobile number to get started.